Chris Kirkman
About Chris Kirkman

I lead product design — and I still build.

Product design leader across AI, fintech, enterprise SaaS, and complex regulated products. I lead teams, own design systems, prototype in code, and turn ambiguous problems into products people can actually use.

Leader & builderTeams of 10+, still in the file
AI & enterpriseShipped AI products in use today
Systems at suite scaleOne language across many products
Design to productionFigma through front-end code
Chris Kirkman at his studio
The short version

A leader who never left the craft.

I lead.

I set direction, hire and grow teams, align product and engineering, and hold the quality bar. Teams of more than ten, up to five product teams at once, more than ten startups led, and as a VP both product management and product design.

I design.

I'm still in Figma daily — research, flows, interaction design, design systems, and high-fidelity UI. Simplicity, attention to detail, and usability held of the highest importance, set by example rather than by review.

I build.

I write production HTML and CSS, and increasingly move designs into working prototypes with AI assistance — so we test behaviour early and engineering receives something real instead of a document to interpret.

How I got here

Visual design to AI product systems.

Each step added a layer rather than replacing one. That accumulation is the reason I can operate across craft, systems, product, and implementation in the same role.

2000 — 2011

Visual & brand design

Creative direction, identity, print, and web. Where the eye got trained.

2012 — 2014

UX in regulated software

CareFusion. Healthcare workflows where being wrong has consequences.

2015 — 2016

UX at consumer scale

Head of UX at loanDepot. The longest form in consumer finance.

2016 — 2020

Product leadership

VP at Big Purple Dot, owning product and design across a CRM suite.

2020 — 2022

AI products

Director at Veritone. High-stakes AI with human oversight built in.

2022 — now

Systems & practice

Head of Product Design at Green Street; my own practice, Kirkman & Company.

Why me

What I'm unusually good at.

01

Turning ambiguity into direction

Walking into a problem nobody has framed yet and coming out with a plan the business, the team, and engineering all agree is the plan.

02

Simplifying complex systems

Institutional real-estate analytics, mortgage underwriting, evidence workflows, supply chain. Dense domains where the difficulty is real and cannot be styled away.

03

Building systems that scale past me

Design systems, tokens, documentation, and process that hold quality when I am not in the room — which is the only version of quality that survives growth.

04

Designing AI and human workflows

Knowing where automation helps and where a person has to stay in control — learned on a product where the output goes to the state.

05

Connecting design to the number

Deciding what success is before designing, then being accountable to it. Adoption, completion time, retention, support load — not opinions about screens.

Proof, not adjectives

Three moments that explain the rest.

All six case studies →
Green Street commercial real estate platform
Complex systems

One design system, a whole product suite

Green Street — institutional real-estate analytics, unified across web and mobile.

Veritone stop-data reporting product
AI in the real world

An AI product with the state as its reader

Veritone — reporting cut from four or five minutes per person to about two.

Big Purple Dot mobile CRM
Product that stuck

Still shipping what I designed

Big Purple Dot — CRM, dialer, and borrower application, years on.

Designing through a technology shift

AI changed the products I design and the way I design them.

AI product UX, human-in-the-loop systems, agentic workflows, and AI-assisted prototyping — plus the parts of the process where I deliberately keep a human in charge.

How I work with AI →
Beyond the screen

Adventure keeps the work honest.

I've always been interested in things outside design — businesses, real estate, technology, travel, architecture, investing. Those keep me close to how people actually make decisions and spend money, which is a different education than a design studio provides.

I love the ocean and adventure. When time allows, you'll find my wife and me taking our ocean kayaks out, hiking a trail to the top of a mountain, or flying somewhere new.

Before design, I was a professional skateboard stuntman — Warner Bros' Grind, a Honda commercial, and more. I'm an Eagle Scout, and I lead teams the same way I learned to back then: from the front, leaving it better than I found it.

My story, in numbers

10+
People led on a design and product team
12+
Industries designed across
2
UX organisations led as President — SDXD and OCXD
10+
Startups led, including the uME iOS app
Outside the design studio

Real estate, investing, and running things myself.

Alongside the design career I invest in commercial real estate and build businesses of my own. It is not a hobby I keep separate from the work — it is the reason I read a P&L before I read a design brief, and the reason I am comfortable in a room full of executives talking about revenue rather than interface.

A CRE investor designing for CRE investors

At Green Street I was designing institutional real-estate analytics while investing in commercial real estate myself. I did not need a research session to understand what a valuation model is for, or why a number three clicks deep is a number nobody checks.

See that work →

Operator, not just observer

More than ten startups led, my own design practice run since 2022, and property and business ventures alongside it. Payroll, margins, customers who leave, decisions made with incomplete information — the things product strategy is actually about.

Why it makes me a better designer

Most design debates are really business debates in disguise. Having money at risk in my own ventures makes me quicker to ask what a change is worth, and less precious about work that cannot answer.

Author
The REbuild

A Business Builder's Operating Manual

I write about building and rebuilding businesses. Same instinct as the design work: take something complicated, find the structure underneath it, and hand over a system someone can actually run.

The REbuild: A Business Builder's Operating Manual, by Chris Kirkman
Where I've worked

Two decades. Five kinds of problem.

Organised by the kind of problem rather than the logo, because the domain is what transfers.

01

AI & Public Sector

Regulated, high-stakes, AI in the loop

  • Veritone
  • Corsearch · Wolters Kluwer
  • Law-enforcement reporting
  • Human-in-the-loop review
02

Fintech & Lending

Applications, CRM, and the money moving

  • loanDepot
  • Big Purple Dot
  • Real Genius
  • FirstBank Mortgage
03

Enterprise, Data & B2B

Dense platforms for professional users

  • Green Street
  • Teradata
  • Requis
  • Cirrus Insight · Salesforce
04

Healthcare & High-Stakes

Where being wrong has consequences

  • CareFusion · BD
  • Kaiser Permanente
  • Tricefy
  • Premier Nutrition
05

Consumer, Mobile & Brand

Products and identities people choose

  • Simplenight
  • Honda · Kia · LG · 3M
  • uME iOS app
  • Skate & footwear brands
Brands I’ve
shipped for
Honda Kia Activision loanDepot LG 3M Black & Decker CareFusion Kaiser Teradata Wolters Kluwer

Building something ambitious?

I'm interested in senior product design and design leadership roles where complex systems, AI, strong craft, and business strategy intersect. Orange County, San Diego, or remote.

Get in touch → View my work Résumé
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